• UnderpantsWeevil@lemmy.world
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      5 months ago

      AOL profited for over a decade on people who signed up for the service and simply lost track of it, paying month after month for something they’d forgotten they even had.

      Crazy that these services can just raise premiums whenever they please without even reaffirming that the customer still wants the service. I guarantee that if you needed to re-verify your account on a price increase, firms with big client pools would never raise their rates again.