• John Richard@lemmy.world
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    3 months ago

    No they’re not. They can’t even finish a single solution, let alone actually make anything functional when you’re not using their proprietary servers. They’re becoming Microsoft.

    • micka190@lemmy.world
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      3 months ago

      They can’t finish a single solution

      Gee, it’s almost as if that’s the whole point of an ever-evolving SaaS platform.

      • slooopy_potatoe@lemm.ee
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        3 months ago

        Releasing unfinished products and expect users to just make do while they launch the next product can’t be the solution either.

        • micka190@lemmy.world
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          3 months ago

          Then it’s a good thing all of their products are fully functional and working as advertised, I guess.

            • naught101@lemmy.world
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              3 months ago

              Which bits are not functional? I’m using their email and calendar… they aren’t completely polished, but they’re very usable.

              • slooopy_potatoe@lemm.ee
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                3 months ago

                Drive has no Linux client, Photos is extremely barebones and locks you basically in, as there is no export function.

                Pass still has no proper SimpleLogin integration, no credit card support and UX wise is the browser extension pretty bad. Funny enough, years after launch you still can’t auto fill on Reddit.

                The only thing I don’t like about Mail is that you still have to create reverse aliases through SimpleLogin. Better integration would be great.

                Contacts still don’t sync to you local mobile contacts. Which means you either do it manually or you have to keep two sets updated.

                Calendar is good too, I’ve heard it has no offline support though. Although I haven’t verified that.

                Last thing I would like to see is notification support without Play Services.

                Some of those things might be super unimportant to some, but for me it makes the use of their stuff unnecessary cumbersome. Especially if you consider that those are all Proton products and should work together well.

                My by far biggest problem is their communication and general development speed though. Stuff like contact sync has been requested for 5(?) years now but there hasn’t been so much as a “we’re working on it”.

                It feels to me they come out with new products all the time, like the document editor now, without addressing the little things that would make their ecosystem great.

                Anyway, long ramble. But I appreciate that you asked for more details without insulting me.

                • matt1126@feddit.uk
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                  3 months ago

                  These are some excellent points, thank you for sharing rather than just giving a blanket “they bad” statement.

                  I believe Pass has integrated SimpleMail now, you can create aliases which forward to your email without setting up reverse aliases.

                  You can also add credit cards to Pass now, this was actually one of the things keeping me on Bitwarden for ages.

                  Can’t say that their communication has improved though, all I can find on contact sync is that “Soon you’ll be able to sync the contacts in your proton mail app to the default contact app on your mobile device” so if poor communication is your biggest problem then I can’t fault you for avoiding them.

                • nieminen@lemmy.world
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                  3 months ago

                  Drive has no Linux client,

                  I’m actually pretty sure they have one. I was doing a lot of exploring the last 2 days to make sure it was worth it to me to spend money on. And I landed on a downloads page on my Linux desktop that had a download link for drive for fedora, or debian. I can’t find it on mobile (where I am now), but I’ll look later on my PC and see if I can link it.

                  Was wrong, not sure what I found. Must have been the vpn or mail app.

                  Photos is extremely barebones and locks you basically in, as there is no export function

                  Interesting, thanks for the heads up. Hopefully it gets better later on, but for the moment I’m glad I made my own solution using a NAS, and a sync client.

                  Contacts still don’t sync

                  This was one of my first concerns, I’m also annoyed by it.

                  Additionally, I was hoping their big “docs update” would also include spreadsheets, but hopefully soon.

                • sunzu@kbin.run
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                  3 months ago

                  Community has been begging for contacts for years…

                  It is getting tiring

      • John Richard@lemmy.world
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        3 months ago

        A SaaS solution that claims to be private but won’t provide the backend code to prove it. You don’t find it at all suspicious that they claim releasing backend code would make it less secure? What kind of security product is not open for inspection? The same kind of “security” you get from Microsoft.

        • Gestrid@lemmy.ca
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          3 months ago

          I imagine it probably is inspected, just not by the public. They probably do it themselves.

          And they may have contracts with certain companies specializing in this sort of security that also inspect it.

          And there’s also the cybersecurity companies that test it whether they’re contracted or not. At some companies, their entire job revolves around finding bugs (especially security bugs) in other companies’ software.

          Just because it’s not on GitHub doesn’t mean it’s not a good product that hasn’t been thoroughly tested.

          • Excrubulent@slrpnk.net
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            3 months ago

            Surely we’re not gullible enough to accept “we inspected ourselves and determined we are secure and you should use our services”?

          • John Richard@lemmy.world
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            3 months ago

            You realize that Microsoft code is inspected as well, even more heavily and regulated… and yet they still end up with major breaches. Security evolves through open source collaboration and inspection by experts that aren’t being paid to say you’re doing a good job.

            • sunzu@kbin.run
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              3 months ago

              You are making a lot good points… But is there any other practical solution?

              Seems this is the best a normie on budget can get

              • lastweakness@lemmy.world
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                3 months ago

                They’re not actually good points at all… Proton’s open sourcing of the clients is for the purpose of trust in terms of security and privacy. The backend doesn’t matter because the point is that the data is encrypted before it ever gets to the backend. The goal with Proton’s open sourcing is not the ability to make it self-hostable. Sure, a lot of concerns are valid, but this isn’t like Microsoft or Google. Nearly all of Proton is verifiably and provably secure. Well, at least as long as you trust the web clients being served are the ones whose code is publicly available. But again… You can’t verify that with any SaaS. Such a risk is even present with self-hosting tbh. But that’s another discussion.

        • deezbutts@lemm.ee
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          3 months ago

          Yeah because enterprises primarily use a ton of open source security tools…

          ಠ_ಠ

          • John Richard@lemmy.world
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            3 months ago

            Enterprises are using a plethora of open source tools at this point. They may still utilize closed source solutions, but they definitely have quite a bit of open source solutions tied in.