• mbirth@lemmy.ml
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    3 days ago

    Yep, after moving from Germany to the UK I was pretty surprised that in the UK you’re not supposed to get this kind of information from your ISP.

    In Germany you can get your own DSL/cable/fibre modem and your ISP has to give you the necessary information to get these devices into their network.

    • catloaf@lemm.ee
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      3 days ago

      Most providers in the US allow it too. It’s great that Germany has it enshrined in law, but in practice it’s not the exception.

      • cybersandwich@lemmy.world
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        3 days ago

        It’s been allowed everywhere I have ever lived in the US.

        The issues you’ll run into is they get all stupid about it if your service ever goes down. They’ll always blame your router/modem first. (Literally the entire neighborhood could be down and they’ll act like it’s something specific to your device). Sometimes they try to charge an install fee or a connection fee or other dumb shit.

        I think their are local laws that require them to allow byod too. It depends on your area though.

    • ulterno@lemmy.kde.social
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      3 days ago

      you’re not supposed to get this kind of information from your ISP

      Wait, do you mean, it’s illegal to ask for it?
      In my case, it just depends upon the ISP’s policy.

      In fact, with the current ISP, even though they provide their on modem (copper line), it has a pure bridge mode available, which I can connect to my other router and have fun looking at those packets with full transparency and the tech even went ahead and explained to me what I messed up, before resetting the modem for me, when I did use the bridge mode.

      • mbirth@lemmy.ml
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        3 days ago

        Not illegal, but the ISPs are seemingly under no obligation to give you those details. In Germany, there’s the “freedom of routers” embedded in the telco law. So they HAVE to give you everything you need to get your custom router online via their wire/fibre.

        Bridge mode is just using the ISPs router and bridge that into your router. It’s not the same - you still need the ISP’s access device instead of just yours.