minus-squareBallistic_86@lemmy.worldtoTechnology@lemmy.world•Most consumers hate the idea of AI-generated customer servicelinkfedilinkEnglisharrow-up18·2 months agoAutomated phone systems have been a thing for decades. They are notoriously shitty and adding a layer of “friendly AI” on top of that shitty system doesn’t bode well. linkfedilink
Automated phone systems have been a thing for decades. They are notoriously shitty and adding a layer of “friendly AI” on top of that shitty system doesn’t bode well.