Sounds like a CEO who doesn’t have a damn clue how code works. His description sounds like he thinks every line of code takes the same amount of time to execute, as if x = 1; takes as long as calling an encryption/decryption function.

“Adding” code to bypass your encryption is obviously going to make things run way faster.

Ugh, if only. Amazon has done everything in their power to bury and strip that number from the internet. Once upon a time that worked great.

Storytime! Earlier this year, I had an Amazon package stolen. We had reason to be suspicious, so we immediately contacted the landlord and within six hours we had video footage of a woman biking up to the building, taking our packages, and hurriedly leaving.

So of course, I go to Amazon and try to report my package as stolen… which traps me for a whole hour in a loop with Amazon’s “chat support” AI, repeatedly insisting that I wait 48 hours “in case my package shows up”. I cannot explain to this thing clearly enough that, no, it’s not showing up, I literally have video evidence of it being stolen that I’m willing to send you. It literally cuts off the conversation once it gives its final “solution” and I have to restart the convo over and over.

Takes me hours to wrench a damn phone number out of the thing, and a human being actually understands me and sends me a refund within 5 minutes.