My phone plan just dropped the $10/month discount for autopay because they’re price-gouging shit garglers. The second I clicked on the “port out number” option, they put up a banner offering $10/mo off for the next year. I do appreciate not waiting three hours on the phone just to turn down the offer anyway. MVNO it is!
The article said nothing about intellectual disability, but it did suggest some older people contextually from their complaints. Here’s an actual citation from one of the complaints that I think sums it up perfectly: